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◆ 6/10
fintechsupporttechFull Stack Developer
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About this role
Join Spotware as a Technical Support Engineer in Limassol, Cyprus. Investigate and resolve technical issues, analyze logs, and handle support tickets.
Description
Spotware, the company behind cTrader, is looking for a Technical Support Engineer to join our team in Limassol.
Responsibilities
🔹 What you’ll do:
- Investigate and resolve technical and product-related issues
- Analyse logs, application behaviour and connectivity
- Use SQL for troubleshooting and investigations
- Handle support tickets and chats from request to resolution
- Reproduce issues and work with technical teams on escalations
- Maintain documentation and shift handovers
Requirements
🔹 What we’re looking for:
- 2+ years of relevant technical support experience
- Hands-on troubleshooting experience
- Understanding of TCP/IP and DNS
- Practical SQL skills
- Ability to investigate issues independently and take ownership
- Good English for tickets, chats and team communication
Experience in fintech, brokerage or trading platforms, as well as API integrations, FIX, liquidity bridges, scripting, AI troubleshooting tools or MT4/MT5.
Conditions & Benefits
📍 Location: Limassol, Cyprus — office-based
🔄 Rotating shifts after training, 24/6 coverage including Saturdays
Job Details
Market range (est.)$90k–$180k
LocationOffice
AI Score★★★★★★☆☆☆☆ 6/10
PostedOct 2, 2026 (10d ago)
Tags & Skills
fintechsupporttechFull Stack Developeroffice
Tech Stack
SQLTCP/IPDNS
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