Web3 Jobs & Crypto Jobs Where crypto teams hire. Where builders get found.
The #1 crypto-native job board for web3 jobs, crypto jobs & blockchain vacancies. Every role in the ecosystem — dev, design, marketing & more. Remote-first at top protocols, DAOs & companies.
By using web3vacancy you agree to our Terms of Service and Privacy Policy.
Latest Crypto Job Vacancies
No applications. Teams find and message you directly.
Join QuickNode as a Technical Support Engineer to empower Web3 businesses. Work remotely, troubleshoot customer issues, and collaborate with a dynamic team to enhance customer experience.
Quicknode is a cloud-based infrastructure company that powers the blockchain ecosystem. Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled businesses & applications using blockchain technology. Quicknode is backed by some of the world's best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The Quicknode team has over 120 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily. We are a global remote company with an HQ in Miami, Florida.
- Have handled customer support in a technical capacity.
- Worked on a remote team of 5-10 people.
- Written scripts to figure out why some technical thing is not working.
- Managed refunds, credits and charges in Stripe.
- Lead a customer support team in a technical capacity.
- 1+ years of experience in a technical support role.
- 1+ year of experience in Blockchain (or personal project equivalent).
- Advanced scripting in more than one of the following languages: Python, GoLang, Ruby, Bash.
- Internet core protocol knowledge: DNS, TCP/SSL, HTTP, etc.
- The Ethereum JSON RPC spec: [https://eth.wiki/json-rpc/API](https://eth.wiki/json-rpc/API).
- Experience in maintaining infrastructure as code (Terraform and preferably Ansible, but experience in Salt, Puppet or Chef is acceptable).
- Expertise in managing Linux hosts.
- Experience with proactive alerting and monitoring systems technologies.
- Dealing with technical customer support (troubleshooting, CLI tools, Linux).
- Adept at setting up software you may be unfamiliar with.
- Being extremely thorough in debugging and documenting issues for other teams.
- Capable of preemptively solving complex problems prior to their impacting multiple customers.
- Used to documenting your processes and sharing knowledge.
- The Quicknode compensation philosophy includes pillars to ensure fair and unbiased compensation for all employees.
- To design and deliver total reward offerings that are employee-centric.
- To offer a competitive benefit package in all locations where we operate.
- To prioritize attracting and retaining the best talent globally.
- To maintain a high-performing and flexible way of working.
- During the hiring process, we are committed to discussing compensation openly and honestly.
- We encourage candidates to share their salary expectations and requirements early, allowing for an individualized discussion.
- We know that our total rewards practices impact the lives and wellbeing of our employees. Therefore, we will never stop learning about the market, our business, your needs, and how best to achieve our goals through thoughtful and data-driven practices.