United States - Remote
$75k–125k
4 days ago
full-time
quality 8/10
- Finding, recruiting, onboarding and retaining VIP traders and high-net-worth individuals in the US.
- Building relationships across the US trader, HNWI and community landscape, including industry networks, referrals, events and inbound interest.
- Negotiating and agreeing VIP terms with candidates, within MetaMask's programme guidelines.
- Acting as each VIP's main point of contact, and bringing in Support, Product, Marketing and leadership when needed.
- Hosting and attending VIP gatherings across the US, working with our Events team, with regular travel to key US hubs and industry events.
- Turning conversations with VIPs into insight on trading behaviour, competitor offers, market shifts and product gaps, and sharing it with Product.
- Adapting VIP materials and communications for a US audience, in line with Legal guidance.
- Tracking and reporting on pipeline, volume, fees and retention.
- Experience in VIP, account management or business development in crypto, exchanges, brokerages or fintech.
- A credible network among high volume US traders, HNWIs, KOLs or communities, or a track record of building one.
- Excellent written and spoken English, and the polish to work with high net worth clients.
- A good understanding of the US trading landscape and how traders compare offers.
- Comfort working towards volume, fee and deposit targets.
- Solid knowledge of on chain trading and DeFi.
- Sound judgement on US regulation, and comfort working with Legal guidance.
- A growing, active and engaged VIP community in the US.
- Strong retention and a healthy flow of referrals.
- VIP feedback that shapes what Product builds.
- Relationships handled in full compliance with our policies.
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