Account Manager, Commercial at PandaDoc · Web3Vacancy
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Account Manager, Commercial

Remote
$45,000–$75,000
◆ 7/10 marketingtechAccount Managerremote
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About this role

Join PandaDoc as a Commercial Account Manager to drive revenue growth and build long-term partnerships with our Commercial business customers. This remote, full-time role offers a competitive salary and the opportunity to thrive in a fast-paced environment.

Description

As a Commercial Account Manager, you'll be instrumental in driving revenue growth and fostering long-term partnerships within our valuable Commercial business customer base (201-500 employees). This team focuses on value-based selling through building strong relationships with department heads and key stakeholders with our Commercial customers.

Responsibilities
  • Drive significant revenue growth within your assigned Commercial portfolio by consistently exceeding monthly Net Dollar Retention (NDR) targets through strategic account management and proactive identification of expansion opportunities.
  • Partner closely with our Customer Success team to ensure exceptional customer adoption, proactively address their needs, and collaboratively identify opportunities for growth within their organizations.
  • Minimize customer churn and maximize retention by consistently delivering value, building strong relationships, and acting as a trusted advisor to your clients.
  • Conduct regular account health reviews with customers, clearly communicating the value they are receiving and outlining strategies for continued partnership and growth.
  • Develop a deep understanding of your clients' businesses, challenges, and goals to uncover opportunities for our solution to drive their success and foster long-term strategic partnerships.
  • Collaborate effectively with cross-functional teams (Customer Success, Legal, Accounting, Product, etc.) to ensure seamless customer experiences and address any client needs efficiently.
  • Provide accurate and timely weekly revenue forecasts to leadership, contributing to predictable business outcomes.
  • Maintain meticulous CRM hygiene by consistently updating opportunities and account information to ensure data accuracy and facilitate effective sales management.
  • Serve as a passionate advocate for PandaDoc, confidently demonstrating the product's value and articulating its benefits to our Commercial customers.
  • Act as a key conduit for customer feedback, effectively communicating feature requests and product insights to our Product team and facilitating necessary meetings.
  • Participate in ongoing enablement and company-provided training to enhance your product knowledge, sales skills, and industry expertise.
Requirements
  • Highly competitive and driven to achieve individual and team goals, with a strong desire to succeed in a fast-paced environment.
  • Analytical and data-driven, with a passion for leveraging insights to identify opportunities and strategically prospect within your assigned accounts.
  • Demonstrates adaptability and a growth mindset, embracing new processes and contributing to innovative solutions.
  • Self-motivated, directed, adaptable, gritty, driven, and resourceful.
  • A strong appetite for continuous learning, with a genuine passion for understanding our product and delivering exceptional customer experiences.
  • Experience conducting effective in-person and virtual meetings with clients.
  • Excellent written and verbal communication skills, with the ability to articulate value propositions clearly and confidently.
  • Ability to work independently while also collaborating effectively with diverse teams across different office locations.
  • Quick learner with strong organizational skills and the ability to effectively manage multiple priorities simultaneously.
Job Details
Salary$45,000–$75,000
LocationRemote
AI Score★★★★★★★☆☆☆ 7/10
PostedSep 3, 2026 (4d ago)
Tags & Skills
marketingtechAccount Managerremote
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