Business Development Manager

What You'll Do

• Lead Qualification

- Become the first point of contact for inbound leads. - Conduct discovery calls with founders, executives, and decision-makers. - Understand customers' business models, products, markets, and regulatory requirements. - Assess whether prospects fit our Ideal Customer Profile (ICP). - Identify customer pain points, priorities, and implementation timelines. - Use automations for clear qualification notes and recommendations.

• Sales Process Management

- Own the qualification stage of the sales funnel. - Coordinate demo meetings with the Founder and Senior Sales Manager. - Ensure every opportunity has complete information before moving to the next stage. - Keep HubSpot accurate and up to date. - Follow up with prospects and maintain momentum throughout the qualification process.

• Customer Experience

- Create an outstanding first impression of Framnex. - Build trust through thoughtful, consultative conversations. - Explain complex fintech concepts in a simple, business-friendly way. - Ensure prospects clearly understand our products and next steps.

• Continuous Improvement

- Share customer feedback with Product and Leadership. - Help improve qualification playbooks, CRM processes, and internal documentation. - Contribute ideas that make our sales process more scalable.

What We're Looking For

• We're looking for someone who enjoys learning about businesses, asking great questions, and building relationships. You probably have experience in:

- Sales Development - Business Development - Customer Success - Customer Onboarding - Account Management - Client Operations - Solution Consulting - Business Consulting rather than traditional high-volume outbound sales.

Must Have

• 2–5 years of experience in a customer-facing B2B role.
• Excellent spoken and written English and Russian (C1+).
• Outstanding communication and listening skills.
• Strong business curiosity and consultative mindset.
• Ability to structure conversations and uncover customer needs.
• High ownership and accountability.
• Excellent organizational skills.
• Experience working with CRM systems.
• Comfortable working independently in a remote startup environment.

Nice to Have

• Experience in B2B SaaS.
• Experience in fintech, payments, banking, embedded finance, or regulated industries.
• Familiarity with HubSpot.
• Experience qualifying inbound enterprise leads.
• Additional languages (Arabic, French, Spanish or Portuguese).