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igamingCustomer Supportoffice
About this role
Join VBET Romania as a Customer Support Agent to assist Romanian speaking customers in a dynamic environment. No prior experience required, just a passion for customer service and sports.
Description
VBET Romania is a key growth engine within the international VBET Group, a fast-scaling leader in gaming and sports betting technology. VBET’s mission is to give our customers the best betting and gaming experience in a safe and secure environment.
Responsibilities
- Deliver customer service through online and phone support
- Provide solutions to customers with the help of supervisors from different departments
- Provide detailed information about websites, procedures, payments, and requests
- Inform customers about deals and promotions
Requirements
- Previous experience is NOT required
- Proficient user of Romanian Language both spoken and written
- Enjoy finding solutions to a variety of problems and supporting customers in a friendly and productive manner
- Curiosity and interest in digital products and applications
- Strong communication and organizational skills
- High level of flexibility and adaptability to maneuver in a very dynamic environment
- Proficiency in English is considered a plus
Conditions & Benefits
- Guaranteed training and comprehensive onboarding
- Employee health insurance
- Meal tickets
- Extra paid days-off
- Up-skilling and re-skilling trainings
- Social events, corporate parties
Job Details
Market range (est.)$90k–$180k
LocationOffice
AI Score★★★★☆☆☆☆☆☆ 4/10
PostedSep 16, 2026 (4d ago)
Tags & Skills
igamingCustomer Supportoffice