Director, People Operations at Alpaca · Web3Vacancy
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Director, People Operations

Remote
$98,000–$162,000
◆ 8/10 cryptofintechhroperations
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About this role

Alpaca is seeking a Director of People Operations to lead the transition to a scalable, data-driven HR function. This remote role focuses on optimizing HR systems, ensuring compliance, and enhancing the employee lifecycle.

Description

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totaling over 9 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Responsibilities

Core Responsibilities:

  • HR Systems & Tech Stack Management
- Own and optimize the global HRIS (BambooHR), ensuring it serves as the single source of truth for all employee data. - Integrate HR systems with peripheral tools (Payroll, ATS, Slack, Equity Management) to eliminate manual data entry and ensure "one-click" reporting. - Audit system permissions and workflows regularly to ensure security, privacy, and an intuitive user experience for managers and individual contributors.
  • Operational Excellence & Employee Lifecycle
- Standardize the end-to-end employee lifecycle, from seamless global onboarding to professional and compliant offboarding. - Design and manage scalable benefits, leave-of-absence programs, and perks that remain competitive across various international markets. - Build a tiered internal support model to resolve employee inquiries regarding payroll, benefits, and policies with high speed and accuracy.
  • Governance, Compliance & Policy
- Monitor and implement changes to labor laws and employment regulations across all operating jurisdictions to ensure 100% compliance. - Author and maintain the Global Employee Handbook, ensuring policies are clearly communicated, culturally relevant, and legally sound. - Lead internal audits and risk assessments related to employment practices, classification, and workplace safety.
  • Data Hygiene & Strategic Analytics
- Establish rigorous data entry standards to ensure all People metrics (headcount, turnover, time-to-hire) are accurate and audit-ready. - Develop and socialize monthly/quarterly People Dashboards that provide leadership with insights into performance trends and retention drivers. - Collaborate with Finance on compensation benchmarking and equity analysis to ensure internal parity and market competitiveness.
  • Process Engineering
- Defragment existing manual processes by building automated workflows that reduce administrative "drag" on executives and department heads. - Define and document Standard Operating Procedures (SOPs) for all People Ops functions to ensure business continuity as the team grows.
Requirements

What We’re Looking For:

  • You have a proven track record of moving a company from "scrappy/manual" to "automated/scalable."
  • You have deep experience navigating US and international labor laws (experience with PEOs and EORs is a plus).
  • You believe that data is only as good as the systems that capture it; you have a "zero-error" mentality regarding data integrity.
Conditions & Benefits

How We Take Care of You:

  • Competitive Salary & Stock Options
  • Health Benefits
  • New Hire Home-Office Setup: One-time USD $500
  • Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Job Details
Salary$98,000–$162,000
LocationRemote
AI Score★★★★★★★★☆☆ 8/10
PostedApr 18, 2026 (85d ago)
Tags & Skills
cryptofintechhroperationsOtherremote
Tech Stack
HRISBambooHRPayrollATSSlackEquity ManagementUS labor lawsInternational labor lawsLeadershipData-drivenOperational excellenceCompliancePolicyProcess engineering

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