Early Career, Inside Sales Representative (2027)

Responsibilities

• Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing
• Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan
• Manage inbound billing requests (such as processing renewals and changing payment term/method)
• Close targeted outbound account renewals
• Qualify and handle inbound sales requests
• Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products

Requirements

• Desire to build a career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma
• Strong technical aptitude with ability to learn new products, processes, and policies as we go
• Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing)
• Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve

While it’s not required, it’s an added plus if you also have:

• B2B SaaS experience


• Customer-facing Sales/Support experience


• Multilingual (Spanish or Portuguese)

Conditions

• Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage
• Retirement benefits with company contributions
• Parental leave and reproductive or family planning support
• Mental health and wellness benefits
• Paid time off, including 10 paid sick days annually for non-exempt full-time employees
• Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts
• Sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles