No longer accepting applicationsThis role at Maclear AG has closed. Browse live web3 jobs instead.
Get Discovered
No applications. Teams find and message you directly.
Get discovered. Join the talent poolNo account needed · 0 people in the pool→
No account needed. Teams find you and reach out directly.
0 people already in the pool
◆ 6/10
cryptofintechweb3Other
Join Talent Pool
Subscribe to our Telegram channel
✓ Direct apply: you message the hiring person. No ATS.
About this role
Looking for a Head of Account Management for an international FinTech/Web3 project to build the Account Management function from scratch.
Description
Maclear AG is a Swiss investment platform in the private credit/crowdlending segment. Their second product, 8lends, is a Web3 platform for investments through USDC.
Responsibilities
- Build the Account Management function from scratch;
- Segment the client base;
- Set up playbook, SLA, and escalation processes;
- Establish CRM automations and client triggers;
- Work with retention, churn, and reinvestment;
- Manage key and HNW investors;
- Gradually build and develop the AM team.
Requirements
- Experience in FinTech / FX / brokerage / investments / Crypto / Web3;
- Strong background in Account Management / Customer Success / Client Relations;
- Experience in building client processes;
- Proficient with CRM and metrics;
- Team management experience;
- English B2+/C1.
Conditions & Benefits
- Fully remote, 5/2, flexible start time 09:00–11:00 (UTC+3);
- International team and audience;
- High autonomy and influence on the product;
- Payment in USDT;
- Paid services, tools, and professional events.
Job Details
Market range (est.)$135k–$270k
LocationRemote
AI Score★★★★★★☆☆☆☆ 6/10
Recruiter@itreckris
PostedAug 20, 2026 (53d ago)
Tags & Skills
cryptofintechweb3Otherremote
Join Talent Pool
Subscribe to our Telegram channel
✓ Direct apply: you message the hiring person. No ATS.