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Join Mercury as the Head of Product - Interfaces to shape the experiences connecting our products to customers, leveraging AI to enhance financial software usability.
Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
As part of this job, you will:
- Set the product direction for Interfaces.
- Connect Dashboard, Mobile, Command, and API/MCP through a clear view of customer needs and the role of each surface.
- Lead and develop the PM team.
- Build clear ownership, coach product judgment, hire strong people, and help the team deliver excellent work.
- Shape Mercury’s AI experience.
- Partner with the Command team to turn new AI capabilities into useful products that help customers complete financial work.
- Improve the core product experience.
- Make it easier for customers to understand their finances, find the right action, and move between devices and workflows.
- Build shared capabilities.
- Help Mercury teams deliver through common foundations such as navigation, tasks, notifications, and agent interactions.
- Make quality part of product development.
- Work with engineering, design, data, and research partners to evaluate behavior, understand failures, and improve through evidence.
- Design for customer control.
- Make consequential actions understandable, permissions clear, and progress and results easy to inspect.
- Connect the portfolio across Mercury.
- Partner with teams building banking, Spend, Books, Payroll, and other products to bring their capabilities into shared experiences.
- Own the tradeoffs.
- Balance immediate customer needs, new opportunities, and the platform investments that make future work faster and better.
What we’re looking for:
- 10+ years of direct product management experience, with 5+ years leading product managers: hiring, coaching, org design, and performance management.
- A track record of shipping products that customers value, with a clear account of your own decisions and contribution.
- Experience leading PMs and working across multiple teams or a broad product area; enthusiasm for developing people while staying close to the work.
- Excellent product judgment and a strong sense of design quality, simplicity, and customer experience.
- Substantial practical experience with AI products.
- The ability to turn ambiguity into a clear direction and a sequence of useful releases.
- Strong technical judgment and the ability to work with engineers on complex product and platform decisions.
- Experience aligning teams around shared capabilities while staying responsive to their different needs.
- Clear communication and the confidence to make recommendations, explain tradeoffs, and challenge assumptions.
- A habit of using customer conversations and product evidence to improve decisions.
- The willingness to own the full outcome, including work outside a narrow product remit.
- A high bar for your own work and a thoughtful, direct approach to helping others improve.
Total Rewards:
- The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.
- Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry.
- New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
- Our target new hire base salary ranges for this role are the following:
- Canadian employees (any location): $273,800 — $342,200 CAD