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Join Groma as a Junior Property Operations Associate to oversee daily operations in residential real estate, blending technology and real estate to enhance ownership accessibility.
Groma is blending real estate and technology to unlock a new real estate asset class while making it easier for everyone, from institutional investors to the residents in our buildings, to participate in ownership. Our property technology platform uses AI to bring new efficiencies to the small unit count multifamily sector, enabling us to efficiently acquire, upgrade, and operate these 2-20 unit multifamily buildings and bring institutional performance to this massive but historically overlooked sector. Our investor technology platform makes owning these assets accessible to a broad array of investors, with bespoke vehicles available to institutional and family office investors and our flagship vehicle, the blockchain-powered GromaREIT, available to everyone, with a special focus on enabling ownership for the residents in our buildings.
Corporate Development
- Assist with the onboarding of new acquisitions to the portfolio
- Assist with the implementation of policies and procedures across the property operations team
- Participate in property operations meetings and projects
Property Management
- Field inbound calls, emails, and resident portal requests and inquiries
- Manage scheduling and follow-up of maintenance tasks across a team of field technicians and third-party contractors
- Perform on-site property inspections for apartment turnovers and quarterly inspections
- Perform monthly outstanding balances audit for rent collections
- Perform monthly billing for completed work orders
- Complete supply inventory audits quarterly
- Assist with the move-in and move-out process for residents
Leasing
- Assist with scheduled apartment showings for prospective residents as needed
- Assist leasing team with inbound showing requests and third-party real estate agent showings
- Assist with subletting and lease assignment process for current residents
- Assist in reviewing rental applications for prospective renters
Experience
- 1+ years of experience in customer service or hospitality position, experience in the real estate industry a plus!
- Strong computer and Excel skills (Google Suite experience preferred)
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Diligent and efficient documentation, task, and schedule management skills
- A healthy work-life balance is important to our team, but this isn’t your standard 9-5.
- Competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) with company match, and paid time off.
- 5% 401k match
- Fully covered high-quality health and dental insurance plans
- Fully covered commuter passes for bus, subway, boat, or commuter rail
- Competitive paid time off policy
- 13 official company holidays
- 1 floating holiday