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Key Account Manager
Remote
middle
English B2
6 days ago
full-time
closed
- Manage a portfolio of merchants and develop long-term relationships.
- Increase client turnover through upselling and cross-selling.
- Analyze payment metrics: TPV, approval rate, conversion rate, refunds, and chargebacks.
- Interact with PSPs, acquirers, and payment providers.
- Coordinate integrations, resolve operational issues, and improve payment processes.
- Collaborate with Product, Development, Finance, Risk, and Compliance teams.
- Monitor commercial indicators, reconciliations, and payment risks.
- At least 2 years of experience in Account Management, Merchant Success, or Business Development.
- Experience in the payment industry: PSP, acquiring, payment gateways, or payment orchestration.
- Understanding of payment processes and transaction routing.
- Experience in developing B2B clients and increasing turnover.
- Negotiation skills and analysis of commercial indicators.
- English B2+ and fluent Russian.
- Fixed salary + KPI bonus.
- Fully remote work.
- International clients and payment products.
- Opportunity to influence the development of the client portfolio and payment infrastructure.