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Member of Product, Client Solutions & Enablement
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Join Anchorage Digital as a Member of Product, Client Solutions & Enablement, empowering institutions to integrate and maximize the value of our digital asset platform.
At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto. Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the first federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings. The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn.
Responsibilities
- Empower institutional clients to integrate and maximize the value of Anchorage Digital's platform.
- Foster deep partnerships, transforming complex technical challenges into streamlined solutions.
- Guide clients through onboarding, tailored solution design, and provide expert technical support.
- Act as a bridge between clients, product, and go-to-market teams.
- Ensure offerings align with client needs and help shape the product roadmap.
Requirements
- 1-3 years of experience in a client-facing role, such as consulting, product, technical account management, or client success, preferably within a tech or crypto environment.
- Strong desire to learn and develop technical expertise, particularly around APIs and complex system integrations.
- Ability to manage multiple client engagements simultaneously, prioritizing tasks effectively.
- Exceptional interpersonal skills with a proven track record of building rapport and trust with clients.
- Proactive and solutions-oriented mindset, always looking for ways to improve client outcomes.
- Experience or strong interest in crypto/blockchain technology.
Conditions
- Opportunity to redefine how financial institutions leverage digital assets.
- Work in a diverse team of over 600 members committed to building the future of finance.
- Inclusive workplace culture that values and celebrates differences.
- Equal Opportunity Employer.