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Retention Manager

Remote
◆ 7/10 igamingmarketingCRM Managerremote
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About this role

Join NDA as a Retention Manager to enhance VIP client relationships and drive engagement in the iGaming industry.

Description

Join NDA as a Retention Manager to enhance VIP client relationships and drive engagement in the iGaming industry.

Responsibilities

Responsibilities

  • Manage and develop the VIP client base + reactivation;
  • Communicate with clients via Telegram, WhatsApp, chats, and calls;
  • Prepare personalized bonus offers, quests, and cashbacks;
  • Analyze client activity, deposits, and behavior.
Requirements

Requirements

  • 1-2 years of experience in iGaming (in VIP support or VIP department);
  • Understanding of VIP segmentation principles and client lifecycle;
  • Experience with bonus policies.
Conditions & Benefits

Conditions

  • Fixed salary from 1500 to 2500;
  • Opportunity to influence the development of the VIP direction;
  • Quick decision-making without unnecessary bureaucracy.
Job Details
LocationRemote
AI Score★★★★★★★☆☆☆ 7/10
PostedSep 22, 2026 (20d ago)
Tags & Skills
igamingmarketingCRM Managerremote
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✓ Direct apply: you message the hiring person. No ATS.

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