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Join NDA as a Retention Manager to enhance VIP client relationships and drive engagement in the iGaming industry.
Join NDA as a Retention Manager to enhance VIP client relationships and drive engagement in the iGaming industry.
Responsibilities
- Manage and develop the VIP client base + reactivation;
- Communicate with clients via Telegram, WhatsApp, chats, and calls;
- Prepare personalized bonus offers, quests, and cashbacks;
- Analyze client activity, deposits, and behavior.
Requirements
- 1-2 years of experience in iGaming (in VIP support or VIP department);
- Understanding of VIP segmentation principles and client lifecycle;
- Experience with bonus policies.
Conditions
- Fixed salary from 1500 to 2500;
- Opportunity to influence the development of the VIP direction;
- Quick decision-making without unnecessary bureaucracy.
✓ Direct apply: you message the hiring person. No ATS.