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Join Figment as a Revenue Operations Analyst to optimize Salesforce and enhance data management in a remote-first environment. Competitive salary and benefits in a fast-growing Web3 tech company.
Figment powers the future of Web3 through industry-leading blockchain infrastructure. As the leading provider of staking solutions, we help 500+ institutional clients optimize their crypto rewards, including top exchanges, asset managers, wallets, foundations, custodians, and major token holders. Our clients trust Figment for a comprehensive suite of services, including reward optimization, cutting-edge API development, detailed rewards reporting, seamless partner integrations, governance support, and slashing protection.
Backed by a team of passionate and intelligent Figmates, with a 100% remote-first global presence across 12 countries, our company is on a mission to accelerate the adoption, growth, and long-term success of the Web3 ecosystem. We’re building the infrastructure that will power the decentralized future.
- Own and maintain Salesforce, including custom objects, reports, dashboards, and data management.
- Lead the rationalization of the Salesforce instance by cutting redundant fields, dead reports, and unused objects.
- Drive CRM data hygiene and governance through standardization, deduplication, and quality controls.
- Build self-serve pipeline reporting and dashboards so leadership can access accurate deal flow data without manual pulls.
- Partner with Sales, FP&A, and Data Science to identify and close gaps in pipeline management and forecasting accuracy.
- Use Claude and other AI tools to surface data gaps, automate reporting workflows, and make CRM insights more accessible across the business.
- 3+ years in Revenue Operations or Sales Operations in a fast-growing tech company.
- Hands-on Salesforce administration experience, including custom objects, reporting, dashboards, and data management.
- Experience optimizing or rationalizing a Salesforce instance and owning CRM governance end-to-end.
- CRM strategy and optimization thinking, able to assess current state, identify gaps, and drive improvements.
- Strong understanding of pipeline reporting, sales metrics, and revenue forecasting.
- Ability to translate CRM insights into clear reporting for sales leadership and executives.
- Strong async communicator in a remote-first environment.
- 100% remote-first environment.
- 4 weeks of PTO that kick in day one, with an additional 1 week of flex days.
- Extended company-paid health benefits that kick in day one.
- Best in class parental leave and flexible arrangements.
- A home office stipend to create a space that you enjoy working in.
- Monthly Wifi reimbursement.
- A yearly Learning & Development budget.
- 401K (US) or RRSP match (Canada).
- Stock Options in the company.
- Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!