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igamingOther
About this role
Join EveryMatrix as a Senior Software Development Team Coordinator in Thailand, supporting team operations and development while enhancing team performance and culture.
Description
The Senior Software Development Team Coordinator (Thailand) is the operational right hand of the Thailand Team Leader within the Sitebuilders Chiang Mai team. This role supports the Team Leader to operate at a strategic and technical level — by owning the people rhythm and day-to-day operational layer of the Thailand hub.
Responsibilities
- Serve as the primary people manager for Thailand-based engineers — owning regular 1:1s, feedback cycles, and individual development plans in close coordination with the Team Leader.
- Monitor team morale, identify and report risks early, and address interpersonal issues with discretion before they escalate to the Team Leader.
- Support engineers' career progression by identifying growth opportunities and skill gaps, aligned with the Team Leader and UXM Architect’s technical direction.
- Lead onboarding coordination for new Thailand-based hires, ensuring a smooth transition into the team's ways of working.
- Build and reinforce a team culture of ownership, initiative, and continuous improvement — consistent with the Team Leader's vision for the team.
- Track Kanban progress across the Thailand team, ensuring blockers are surfaced and resolved without pulling the Team Leader away from technical priorities.
- Manage day-to-day task allocation and priority adjustments in fast-switching delivery cycles within a Kanban system.
- Compile and deliver structured monthly reports to upper management layers detailing overall team status, KPI metrics, operational delivery risks, and sensitive people or performance issues.
- Oversee accurate time logging and estimation integrity across the team (including for the Deputy role itself).
- Assist the Front-End Team Leader in identifying potential personnel or project risks and help formulate contingency plans.
- Support the Project Anchors and the Stability Unit by ensuring developers are available and focused during critical production fixes.
- Maintain sufficient technical credibility to follow engineering discussions, understand the team’s work, and ask relevant questions.
- Act as a first-level escalation point for day-to-day operational and process questions, resolving escalations before it reaches the Team Leader.
- Uphold UXM documentation requirements and Definition of Done compliance within the team.
- Participate in hiring panels for Thailand-based frontend roles, providing structured feedback on culture fit, communication, and working style.
- Assist in scoping role requirements in coordination with the Team Leader.
Requirements
- At least 2 years of experience in a people management or team coordination role in a tech team.
- Familiarity with Front End frameworks and web technologies (HTML, CSS, JS (React, Angular etc.)).
- Genuine people leadership instinct — you find energy in developing others, you notice when someone is struggling before they say it, and you handle sensitive conversations with care.
- Organized, dependable, and calm under pressure — the team should feel steadier because you are in the room.
- High level of initiative, ownership, and leadership mindset.
- Strong communication skills in English; able to represent team dynamics and delivery status clearly to the Team Leader and upward when needed.
- iGaming or SaaS platform experience is an advantage.
Conditions & Benefits
- Start with 20 days of annual leave, with 2 additional days added each year (up to 30 days by your fifth year with us), along with 13 public holidays per year.
- Enjoy a flexible hybrid work schedule after your first three months with us.
- Support for New Parents:
- Our office perks include parking, on-site massages, and frequent team-building activities in various locations.
- Monthly meal allowance.
- Medical Subscription and Annual Physical/Medical check-up.
- Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
- Gym allowance.
Job Details
Market range (est.)$120k–$245k
LocationRemote
AI Score★★★★★★☆☆☆☆ 6/10
PostedSep 24, 2026 (1h ago)
Tags & Skills
igamingOther
Tech Stack
HTMLCSSJavaScriptReactAngular