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Join Kraken as a Solutions Architect in a remote role, focusing on pre-sales and building tailored solutions for fintechs and neobanks. Competitive salary and equity offered.
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. Kraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto for financial freedom and inclusion. As a fully remote company, Kraken has team members in 70+ countries, developing premium crypto products like Kraken Pro, Desktop, Wallet, and Kraken Futures with a commitment to security, education, and client support. Payward Services is Kraken's B2B infrastructure division, providing crypto trading, fiat rails, yield, tokenized equities, and compliance solutions to fintechs, neobanks, and institutions.
Responsibilities
- Define the pre-sales process and lead best practices for a growing team of Solutions Engineers.
- Run technical discovery with prospective customers to map their architecture, constraints, and compliance needs to Kraken's product suite.
- Help define the product suite by identifying common requests and communicating priorities to engineering teams.
- Design tailored solutions spanning existing offerings, customizations, bespoke integrations, or direct work in customer codebases.
- Scope and build Proof of Concepts (PoCs) and ensure a structured handoff to the Implementation team.
- Build the pre-sales Solutions Engineering playbook (discovery frameworks, solution templates, PoC standards, handoff runbooks).
- Identify product gaps blocking deals and escalate blockers to leadership.
Requirements
- 7+ years in a technical pre-sales role (solutions engineering or solutions architecture) at a B2B API or infrastructure company.
- Proven track record owning the technical pre-sales motion — discovery, solution design, PoC delivery, and deal-winning.
- Fluency with REST/WebSocket APIs, auth patterns (OAuth, JWT), webhook architecture, and integration debugging.
- Experience designing and building complex integrations for technical buyers at fintechs, banks, or neobanks.
- Background building process from scratch — you've been an early or founding SE hire before and have created the playbook others run.
- Strong knowledge transfer skills — you know how to package a solution design so an implementation team can execute it faithfully.
- Clear, structured communicator who can run a discovery call, a design review, and a handoff debrief back to back.
- Experience writing RFPs and documenting solution approaches that clearly communicate how our product and our customizations will solve a customer's problem.
- Crypto domain knowledge — trading, custody, KYC, staking, fiat ramp mechanics.
- Experience with embedded finance or crypto-as-a-service products.
- Experience with Coast and building out proof of concept sales demos inside Coast.
- Hands-on with AI development tools (Claude Code, Cursor) for rapid prototyping.
- You've built a playbook and then hired the team to run it.
Conditions
- Salary: $127.2K – $254.4K.
- Offers Equity.
- Offers Bonus.