What You’ll Own & Drive

Pre-Sales

• Lead technical discovery sessions and deliver product demos for prospective mid-market clients.


• Scope and run POCs, respond to RFPs/RFIs, and validate technical fit early in the sales cycle.

Onboarding & Implementation

• Guide clients through SDK and API integrations end-to-end, from kickoff to go-live.


• Coordinate with Engineering on escalations and own delivery milestones throughout the implementation.

Post-Sales & Account Health

• Act as the ongoing technical point of contact for assigned accounts.


• Proactively identify expansion opportunities and resolve issues before they escalate.

Your Background

Required

• Degree in Systems Engineering, Computer Science, or a related technical field.


• Hands-on experience in a Solutions Engineer, Sales Engineer, or Technical Account Manager role at a SaaS company.


• Working knowledge of REST APIs, webhooks, and backend integration patterns.


• Familiarity with web technologies and web SDK integrations.


• Familiarity with mobile technologies and mobile SDK integrations (iOS / Android).


• Strong written and verbal communication skills in both Spanish and professional-level English.


• Proven ability to manage multiple client engagements simultaneously with high organization and follow-through.


• Comfortable working fully remote with distributed teams across time zones.

Why Incode?

• Mission with Meaning: Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth: Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing: Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy: Operate like a founder with the resources of a unicorn.
• Global Impact: Every program you launch will reverberate across industries and continents.

Benefits & Perks:

• Flexible Working Hours & Workplace


• Open Vacation Policy