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◆ 6/10
igamingtechOther
About this role
SOFTSWISS is seeking a Junior Technical Operations Manager to enhance client experience and optimize payment workflows. The role combines technical expertise in payment systems with operational oversight.
Description
SOFTSWISS continues to expand the team and is looking for a Junior Technical Operations Manager. We need a true, experienced and accomplished professional who shares our culture and values.
Responsibilities
Key responsibilities:
- Handling technical operations requests from first line support about transactions issues and Payment Methods work
- Roll out a customization of new Clients Customization Payment Methods on the Client’s website
- Technical troubleshooting about transactions and Payment Methods
- Maintaining the efficiency of payment systems
- Interaction with payment systems
- Analysis and identification of patterns in problems with payments with subsequent reporting
- Interaction with related departments (2nd line, Finance, Account managers, B2С)
Requirements
Required Experience:
- Experience in Fintech/Payments industry as an Operations Manager/B2B technical support (2nd line)
- Clear understanding of how the Payment System works
- Strong knowledge of transactions flow
- Knowledge of the basics of WEB architecture
- Higher or incomplete higher education, preference for graduates of technical universities
- English and Russian not lower than Upper Intermediate level
- Knowledge of the basics in programming (data types/basic operators/functions)
Nice to have:
- Experience with JIRA, Jenkins, Gitlab
- Experience with monitoring systems (ELK)
- Understanding of information and application security, SSH, and access credentials
Conditions & Benefits
Our Benefits:
- Private health insurance
- Sports benefits
- Comprehensive Mental Health Program
- Free English lessons (online)
- Local language courses
- Paid time off
- Maternity leave support
- Referral program rewards
- Upskilling, internal workshops, and participation in professional conferences and corporate events
Job Details
Market range (est.)$60k–$115k
LocationRemote
AI Score★★★★★★☆☆☆☆ 6/10
PostedOct 10, 2026 (2d ago)
Tags & Skills
igamingtechOther
Tech Stack
payment systemsFintechWEB architectureprogrammingJIRAJenkinsGitlabmonitoring systemsinformation security