Technical Support Specialist at Playtech · Web3Vacancy
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Technical Support Specialist

Office
Market range (est.) $90k–$180k
◆ 4/10 igamingsupporttechCustomer Support
About this role

Join Playtech as a Technical Support Specialist in Tartu, Estonia. Leverage your IT interest and communication skills to troubleshoot and resolve customer concerns in a dynamic environment.

Description

About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience. As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Responsibilities
  • Investigate, troubleshoot, and solve our customers’ various concerns.
  • Be ready to expect the unexpected and tackle critical situations.
  • Communicate with our licensees and partners in English mainly via email.
  • Work in shifts (including weekends, no night shifts).
Requirements
  • Interested in the field of IT.
  • Strong work ethic and the willingness to take responsibility for your work.
  • Enjoy working in a team and aren’t afraid to ask for help.
  • Outstanding communication skills and the ability to work effectively in an English-speaking environment.
  • Ready for routine tasks, but also to adapt to different situations.
  • Extra points for having a higher education and/or experience in a related field.
Conditions & Benefits
  • Professional and fun team environment, where we offer you proper training and knowledge sharing.
  • Personal and professional growth.
  • Variety; no day is the same.
  • Active lifestyle and mental well-being.
  • Fun and engaging company events.
Job Details
Market range (est.)$90k–$180k
LocationOffice
AI Score★★★★☆☆☆☆☆☆ 4/10
PostedOct 13, 2026 (1h ago)
Tags & Skills
igamingsupporttechCustomer Supportoffice

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