Crypto Customer Support Jobs
Exchanges, wallets and crypto payment companies run large support and customer success teams. The work covers account and verification questions, deposits and withdrawals, transaction tracing on block explorers, and onboarding for business and institutional clients.
Employers look for clear communicators who understand how wallets and transactions work, and multilingual candidates are often in demand. Browse current roles below.
Companies hiring Customer Support talent
Top skills
Open Customer Support roles
9 jobsCustomer Success Manager
NewBitgo · Singapore, SG
$90k–150k
1 day ago
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Application Support Engineer
Crypto · Tel Aviv, IL
$75k–125k
4 days ago
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Senior Cloud Support Engineer I - Strategy
Strategy · Tysons Corner, US
$83k–150k
10 days ago
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Associate Director, Customer Support (Operations Center)
Gemini · New York, US
$98k–162k
14 days ago
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Jr. Customer Service Officer (Remote)
Btse · Bhutan
$120k–200k
18 days ago
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Customer Success Senior Manager
Ripple · New York, US
$129k–151k
18 days ago
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Customer Service Representative (Arabic & English)
Binance · Amman, Jordan
$135k–225k
19 days ago
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Licensed Customer Success Associate
Figure · San Francisco, US
$29+
21 days ago
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Licensed Customer Success Associate
Figure · St. Louis
$62k
26 days ago
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Customer Support jobs by location
Frequently asked questions
Do I need crypto experience for a support role?
It helps, but many teams train new hires. Knowing how wallets, networks and transaction hashes work will make you stand out.
What is customer success at a crypto company?
Customer success managers look after business or institutional clients: onboarding, integration questions and long-term account health, rather than one-off tickets.
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