Hiring partnerBybit is hiring for 65 rolesAbu Dhabi, AE, Istanbul, TR +9 See all roles

Crypto Customer Support Jobs

Exchanges, wallets and crypto payment companies run large support and customer success teams. The work covers account and verification questions, deposits and withdrawals, transaction tracing on block explorers, and onboarding for business and institutional clients.

Employers look for clear communicators who understand how wallets and transactions work, and multilingual candidates are often in demand. Browse current roles below.

20open jobs
$90k–151ktypical salary
18companies hiring
3added this week
65%remote

Open Customer Support roles

20 jobs
Remote Salary shown

Customer Success Manager

New
Bitgo · Singapore, SG
NPSAnalytical SkillsChurn MitigationOperations
$90k–150k today View →

Customer Success Manager - BitGo

BitGo · Remote
account managementcustomer successanalytical skillsproject management
3 days ago View →

Application Support Engineer

Crypto · Tel Aviv, IL
UNIXSQLBashPython
$75k–125k 4 days ago View →

Technical Support Engineer - Zero Hash

Zero Hash · Chicago, US
Technical TroubleshootingREST APIsSQLPython
10 days ago View →

Senior Cloud Support Engineer I - Strategy

Strategy · Tysons Corner, US
KubernetesPythonREST APIJava
$83k–150k 10 days ago View →

Senior Customer Success Manager

Elliptic · Singapore, SG
SaaScustomer successaccount managementrenewals
13 days ago View →

Associate Director, Customer Support (Operations Center)

Gemini · New York, US
Process ImprovementsSchedulingCommunication SkillsBusiness Continuity
$98k–162k 14 days ago View →

Jr. Customer Service Officer (Remote)

Btse · Bhutan
$120k–200k 17 days ago View →

Jr. Customer Service Officer

BTSE · Remote
18 days ago View →

Customer Success Senior Manager

Ripple · New York, US
$129k–151k 18 days ago View →

Customer Service Representative (Arabic & English)

Binance · Amman, Jordan
$135k–225k 18 days ago View →

Technical Customer Support Contractor - Trust Wallet

Trust Wallet · Remote
19 days ago View →

Team Lead, Customer Service

OKX · Budapest
customer serviceteam leadershipKPI monitoringtraining
20 days ago View →

Licensed Customer Success Associate

Figure · San Francisco, US
$29+ 20 days ago View →

Licensed Customer Success Associate

Figure · St. Louis
$62k 26 days ago View →

Customer Service Representative - PrimeXBT

PrimeXBT · Remote
27 days ago View →

Senior Support Engineer - Validation Cloud

Validation Cloud · Remote (NA
technical supporttroubleshootingcloud-native environmentsmonitoring tools
1 month ago View →

Senior Agent, Customer Service (Portuguese Speaker)

OKX · Budapest, Hungary
Zendesk
1 month ago View →

Technical Support Specialist

SatoshiLabs · Prague
ZendeskSlackNotionGitHub
1 month ago View →

Customer Support Specialist II

Coinbase · San Francisco, California, US
customer supportfinancial servicescryptotechnology
1 month ago View →

Frequently asked questions

Do I need crypto experience for a support role?
It helps, but many teams train new hires. Knowing how wallets, networks and transaction hashes work will make you stand out.
What is customer success at a crypto company?
Customer success managers look after business or institutional clients: onboarding, integration questions and long-term account health, rather than one-off tickets.