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Join a leading slot games provider as an Account Manager Team Lead in Prague. Drive team performance and client relationships in the dynamic iGaming industry.
Our client is a leading slot games provider in the online gambling industry, headquartered in Prague. The company is recognized for creating innovative, high-quality games with engaging mechanics and immersive design, enjoyed by players worldwide. With a strong international presence across Prague, Malta, and Latin America, they continue to set benchmarks in the iGaming market.
Responsibilities
- Performance Management: Monitoring team performance, setting goals, and ensuring they are met.
- Client Relationship Management: Supporting the team in building and maintaining strong relationships with key clients.
- Revenue Growth: Driving revenue growth through renewals, upsells, and cross-sells within the existing customer base.
- Cross-Functional Collaboration: Working with other teams (e.g., sales, product, marketing) to ensure a cohesive customer experience.
- Strategic Planning: Contributing to the overall account management strategy and goals.
- Team Management: Leading, coaching, and developing a team of account managers.
Requirements
- Proven experience in team management, including leading, coaching, and developing a team of account managers.
- Strong performance management skills, with the ability to monitor team performance, set clear goals, and ensure targets are achieved.
- Excellent client relationship management skills, supporting the team in building and maintaining long-term, strong relationships with key clients.
- Demonstrated ability to drive revenue growth through renewals, upsells, and cross-sells within an existing customer base.
- Ability to collaborate effectively with cross-functional teams such as sales, product, and marketing to deliver a seamless customer experience.
- Strategic thinking and contribution to the development of overall account management strategies and goals.
- Excellent communication and leadership skills.
- Familiarity with CRM tools and data analysis to monitor performance and identify growth opportunities.
Benefits
- A dynamic and innovative work environment in a leading iGaming company.
- Performance-based bonuses.
- Flexible working hours.
- Growth opportunities and strategic impact on company revenue.
- Business trips and international event participation.
- Corporate events and team-building activities.
- On-site or remote collaboration.