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Join Databricks' Sales Operations team to transform operational work with AI. Manage AI agent workflows, improve systems, and partner cross-functionally to enhance business processes.
Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog.
- Build and operate AI agents — translate operational SOPs into agent workflows; deploy, monitor, and fine tune agents that handle field requests autonomously
- Own an agent portfolio — manage a set of automated workflows end-to-end, including agent-to-human escalation paths and performance optimization
- Drive process and systems improvement — identify next workflows to automate; diagnose cross-system integration issues; lead data quality remediation
- Partner cross-functionally — gather requirements from Sales, Finance, IT, and Strategy stakeholders; influence Directors and Sr. Directors on automation priorities
- Support operational continuity — contribute to critical business processes including annual planning cycles
- 5–8 years in operations, systems administration, or business process automation — ideally in high-growth tech companies
- Systems fluency — understands APIs, data schemas, and integration patterns; knows how enterprise systems connect
- AI-native thinking — uses LLMs, agent platforms, and automation tools to solve business problems; strong judgment on when to automate vs. when manual oversight is needed
- AI agent deployment — hands-on experience building AI agents or automation workflows
- Process design — thinks in systems, not tasks; proven track record designing and improving operational workflows
- Cross-functional influence — comfortable gathering requirements across multiple teams and influencing Director-level stakeholders
- Bias for action — self-motivated; finds ways forward with AI tools rather than waiting to be unblocked
- Pay Range Transparency: The pay range(s) for this role is listed below and represents the expected base salary range for non-commissionable roles or on-target earnings for commissionable roles.
- The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.