Client Success Manager — Payments & Platform at NOTA · Web3Vacancy
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Client Success Manager — Payments & Platform

Remote
Market range (est.) $90k–$180k
◆ 5/10 fintechpaymentsOtherremote
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About this role

Join NOTA as a Client Success Manager to enhance B2B payment solutions and support clients through onboarding to transaction execution.

Description

NOTA is an international fintech company developing financial and payment infrastructure for B2B clients. Our platform integrates multi-currency accounts, international payments, FX, payouts, fiat/crypto operations, sub-accounts, API, and White Label solutions.

Responsibilities
  • Lead B2B clients from onboarding and KYC/KYB to launch and first transactions
  • Understand client business models and payment needs to optimize payment flow
  • Support clients with platform products: accounts, FX, international transfers, payouts, fiat/crypto, API, White Label
  • Develop clients and assist in connecting additional platform services
  • Handle cross-border payments, including non-standard and manual payment scenarios
  • Monitor transactions, resolve delays, rejections, and other operational issues
  • Collaborate with AML/Compliance, Finance, Legal, Product/IT, and Sales
  • Participate in launching API integrations and White Label projects
  • Gather client feedback and contribute to product and internal process improvements
Requirements
  • 3+ years of experience in fintech / payments / banking / FX / Client Success / Account Management
  • Experience working with B2B clients in financial or payment products
  • Understanding of cross-border payments, SWIFT, SEPA, FX, and settlement
  • Knowledge of KYC/KYB and AML
  • Experience guiding clients from onboarding to product launch
  • Ability to translate client business tasks into a clear payment flow
  • Understanding of API integrations at the level of interaction with clients and technical teams
  • Fluent in Russian
  • English — B2+
Conditions & Benefits
  • Fully remote, full-time
  • 5-day work week
  • Work with our own fintech platform and international payment infrastructure
  • Direct interaction with Product/IT, Compliance, Finance, Sales, and management
  • Opportunity to influence client experience, product, and company processes
Job Details
Market range (est.)$90k–$180k
LocationRemote
AI Score★★★★★☆☆☆☆☆ 5/10
RecruiterEvgeniia_hr_01
PostedSep 23, 2026 (19d ago)
Tags & Skills
fintechpaymentsOtherremote
Join Talent Pool Subscribe to our Telegram channel

✓ Direct apply: you message the hiring person. No ATS.

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