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Join NOTA as a Client Success Manager to enhance B2B financial and payment infrastructure, guiding clients from onboarding to transaction execution.
NOTA is an international fintech company developing financial and payment infrastructure for B2B clients. Our platform integrates multi-currency accounts, international payments, FX, payouts, fiat/crypto operations, sub-accounts, API, and White Label solutions.
- Manage B2B clients from onboarding and KYC/KYB to launch and initial transactions
- Understand the client's business model and payment needs, selecting optimal payment flow
- Support clients with platform products: accounts, FX, international transfers, payouts, fiat/crypto, API, White Label
- Develop clients and assist in connecting additional platform services
- Handle cross-border payments, including non-standard and manual payment scenarios
- Monitor transactions, address delays, rejections, and other operational issues
- Collaborate with AML/Compliance, Finance, Legal, Product/IT, and Sales
- Participate in launching API integrations and White Label projects
- Gather client feedback and contribute to product and internal process improvements
- 3+ years of experience in fintech/payments/banking/FX/Client Success/Account Management
- Experience with B2B clients in financial or payment products
- Understanding of cross-border payments, SWIFT, SEPA, FX, and settlement
- Knowledge of KYC/KYB and AML
- Experience supporting clients from onboarding to product launch
- Ability to translate client business tasks into clear payment flows
- Understanding of API integrations at the client and technical team interaction level
- Fluent in Russian
- English level B2+
- Fully remote, full-time
- 5-day work week
- Work with our own fintech platform and international payment infrastructure
- Direct interaction with Product/IT, Compliance, Finance, Sales, and management
- Opportunity to influence client experience, product, and company processes
✓ Direct apply: you message the hiring person. No ATS.