Crypto Fund Operations Manager

Responsibilities

Fund Operations & Reporting

• Manage the fund valuation process in collaboration with fund administrators and portfolio teams
• Liaise with administrators and internal teams to ensure timely, accurate investor reporting
• Identify and implement process improvements via tooling, automation, or procedural upgrades
• Manage month end processes
• Manage & deliver price updates for tokenised funds & strategies
• Establish and maintain fund administrator oversight frameworks and valuation governance
• Ensure process & automations keep pace with ongoing advances in DeFi
• Identify and monitor pricing sources for illiquid and complex assets
• Scope out, champion and enable improvements to portfolio valuation tools & processes
• Implement data quality controls and reconciliation routines
• Co-ordinate and manage fund audit processes

Stakeholder Reporting

• Define data ownership and validation standards for fund performance, AUM, and exposure reporting
• Drive consistency and automation across internal and external reporting packs
• Oversee tokenised reporting integrations (smart contracts, on-chain data transparency)

Portfolio Management Support

• Project management
• Manage changes/improvements to infrastructure, processes etc
• Plan and execute new fund & strategy launches
• Oversee counterparty due diligence and documentation maintenance
• Manage relationships and oversee opening of accounts with exchanges, smart wallets, etc
• Represent Fund Operations in investment committee meetings

Risk Management

• Maintain and evolve Operational Risk Frameworks and Risk Control Self-Assessments
• Track performance against key risk thresholds and parameters
• Manage third-party risk assessments e.g. for MPC wallet providers and exchanges
• Implement incident reporting and root cause analysis for operational breaches

Client Onboarding

• Oversee the client onboarding process for new investors
• Co-ordinate and oversee AML/KYC activities, liaising with compliance teams and administrators
• Create onboarding metrics (turnaround times, pain points, satisfaction feedback)
• Ensure subscription & redemption flows are well managed and communicated

Financial Management

• Group-wide financial reporting
• Quarterly reporting & forecasting
• Budget setting and performance reviews
• Group-wide liquidity management
• Develop dashboards for P&L and liquidity tracking
• Oversee client invoicing and on-chain revenue collection & reporting
• Manage sales incentives programs for BD teams & cross-sell activities
• Manage sales commission tracking & calculations
• Collaborate with group accountant and local entity accountants to ensure inter-company transactions are optimised for efficiency and accounted for correctly
• Collaborate with senior management on financial strategy and performance KPIs

Strategic & Cross-Functional Support

• Contribute to new business and product expansion initiatives
• Step in to support other areas of the business as needed

Requirements

• 5+ years of operations experience across Crypto, TradFi and/or FinTech, at least 2 of those in Investment Fund Operations or Fund Administration
• Self-starter with the ability to work with a high degree of ownership in a fast-paced and demanding environment
• Strong work ethic and results focused, accountable for consistent results
• Highly organised and adaptable to changing requirements and priorities
• Ability to quickly convert problems into solutions, actions and execution
• Excellent communication skills, both written and ability to influence across a variety of internal and external clients and partners
• Demonstrated success in change management

Benefits

• Remote-first structure with opportunities for in-person collaboration
• Collaborative, high-performance culture
• Exposure to cutting-edge crypto and digital asset strategies
• Competitive compensation package