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cryptofintechsupportCustomer Support
About this role
Join a fintech company as a Customer Support Specialist in the crypto space. Help clients navigate digital assets with a focus on high service levels.
Description
The team develops innovative solutions that make working with cryptocurrency more transparent, accessible, and convenient for users worldwide.
Requirements
- 2+ years of experience in Customer Support (FinTech / Payments / Crypto);
- Understanding of cryptocurrency and non-custodial wallet principles;
- English B2+ (all communication is written);
- Belarusian / Ukrainian and Russian — native or bilingual;
- Strong analytical skills and attention to detail;
- Customer-oriented and responsible.
Conditions & Benefits
- Fully remote work (EU);
- Flexible schedule;
- Work in a fast-growing crypto / fintech segment;
- Text-based communication (no calls);
- Interaction with an international team (Compliance, QA, Dev);
- Opportunities for professional growth in the blockchain industry;
- Culture of regular feedback and development.
Job Details
Market range (est.)$90k–$180k
LocationRemote
AI Score★★★★★☆☆☆☆☆ 5/10
PostedAug 4, 2026 (16d ago)
Tags & Skills
cryptofintechsupportCustomer Supportremote
Tech Stack
CryptoNon-custodial walletsFinTechCRMIntercomJiraTicketing systems