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We are looking for a Customer Support Specialist with at least 2 years of experience in client service, preferably in e-commerce.
We are looking for a Customer Support Specialist with at least 2 years of experience in client service, preferably in e-commerce.
Requirements
- English language from B2
- At least 2 years of experience in client service
- Experience in e-commerce projects
- Experience in written communication with clients
- Experience with CRM systems
- Experience with international clients is a plus
- Proficient written communication
- Confident user of CRM systems
- Willingness to work according to brand standards and internal regulations
- Experience with international delivery is a plus
- Experience in the premium or luxury segment is a plus
- Experience in fashion e-commerce is a plus