Support Specialist / Trader Support at FinTech Company · Web3Vacancy
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Support Specialist / Trader Support

Remote
Market range (est.) $90k–$180k
◆ 6/10 fintechsupportCustomer Supportremote
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About this role

Join a FinTech company as a Support Specialist to assist traders and manage analytics in a fully remote role.

Description

Join a FinTech company as a Support Specialist to assist traders and manage analytics in a fully remote role.

Responsibilities
  • Monitor trader performance metrics;
  • Gather and document analytics;
  • Maintain working spreadsheets;
  • Respond to trader inquiries.
Requirements
  • Attention to detail and responsibility;
  • Proficient in Google Sheets and Excel;
  • Good communication skills;
  • Quick learner;
  • Knowledge of Ukrainian is a plus;
  • Experience in support or back-office is a plus;
  • Experience working with traders, payments, or in FinTech is an advantage.
Conditions & Benefits
  • Fully remote work format;
  • Training and support at the start;
  • Opportunity for growth within an international FinTech project.
Job Details
Market range (est.)$90k–$180k
LocationRemote
AI Score★★★★★★☆☆☆☆ 6/10
PostedSep 3, 2026 (4d ago)
Tags & Skills
fintechsupportCustomer Supportremote
Tech Stack
Google SheetsExcel
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