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aihrcryptofintech
About this role
Join Sumsub as an Employee Relations Manager, managing complex termination cases and employee grievances in a fully remote role within the EU.
Description
Sumsub is an international company in the field of AI-powered trust infrastructure for compliance operations, identity and business verification, fraud prevention, and risk management.
Responsibilities
- Manage complex termination cases from assessment to completion with HRBP/Talent Partner
- Handle formal employee grievances and conduct confidential investigations
- Advise managers on performance management, disciplinary processes, and complex HR situations
- Support the preparation of PIPs, warning letters, termination letters, and settlement agreements
- Oversee onboarding/offboarding, contracts, employee data, and HRIS
- Ensure compliance of HR processes with labor legislation and internal policies
- Prepare HR reporting and metrics, improve processes, templates, and SOPs
Requirements
- At least 5 years of HR experience with a focus on HR Operations and Employee Relations
- Experience managing complex or contentious terminations, grievances, and investigations
- Fluent in English
- Knowledge of labor legislation across regions and HR compliance requirements
- Strong interpersonal skills with managers and executives
- High level of tact and confidentiality when handling sensitive information
- Experience with HRIS, HR reporting, and preparation of official HR documentation
Conditions & Benefits
- Fully remote work in the EU
- Remote-first culture without mandatory office days and attendance trackers
- Flexible schedule without strict 9:00–18:00 hours
- Additional day off on birthday, 10 personal days, 7 sick days without a certificate, and extra days for Christmas and New Year
- Market-based and transparent compensation depending on the country and local market conditions
- Opportunities for professional development, training, and compensation for relevant events
- Paid team outings several times a year and necessary equipment for work
Job Details
Market range (est.)$90k–$180k
LocationRemote
AI Score★★★★★★★☆☆☆ 7/10
PostedSep 21, 2026 (1d ago)
Tags & Skills
aihrcryptofintechOperations Managerremote