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Mercury is seeking an Executive Business Partner Manager to lead a team supporting executives, focusing on AI integration and effective executive partnerships. This role combines leadership with operational strategy in a dynamic fintech environment.
As Mercury grows, so does the complexity of keeping our teams connected, our leaders focused, and the company operating effectively. Great executive support is an important part of making that happen and we think the way that support gets delivered is changing fast. We're looking for a Manager, Executive Business Partners to lead and develop the team that supports leaders across Mercury.
- Lead and develop a high-performing team: Manage, coach, and develop Mercury's Executive Business Partners, setting clear expectations, providing actionable feedback, and creating meaningful opportunities for growth.
- Shape how executive support works at Mercury: Establish operating principles and best practices for the function, creating consistency where it matters while preserving the judgment and flexibility required to support different leaders effectively.
- Advance AI as a core part of how the team operates: Evaluate, pilot, and roll out AI tools and workflows that give your team real leverage and set the bar for AI fluency across the team.
- Own coverage and capacity planning: Develop a holistic view of executive support needs across Mercury and proactively evolve team structure and coverage as the organization changes.
- Build trusted partnerships across the company: Partner with senior leaders to understand their priorities and support needs, while supporting your team through the nuances of building effective executive partnerships.
- Build for scale: Identify patterns and rebuild the systems, processes, tools, and team rhythms — including where AI can replace manual work — that make executive support more effective, efficient, and resilient as Mercury grows.
- Create connection and context: Maintain the strong connection across the Executive Business Partner team and help information, best practices, and business context flow effectively across functions.
- Experience managing and developing Executive Assistants or Executive Business Partners, ideally in a high-growth or dynamic environment.
- Hands-on experience using AI tools to meaningfully increase a team's leverage.
- Experience partnering with VP- and C-suite-level leaders and a strong point of view on what excellent, AI-forward executive support looks like.
- Strong people leadership skills, including setting expectations, delivering thoughtful feedback, developing talent, and adapting your management approach to different people and situations.
- Excellent judgment and the ability to balance the needs of individual leaders, your team, and the broader company when priorities are competing or the path forward isn't obvious.
- Curiosity about the business and about new tools, comfort moving between strategic and tactical work, and a willingness to jump into the details when needed.
- Total rewards package includes base salary, equity (stock options/RSUs), and benefits.
- Competitive salary and equity ranges updated regularly based on reliable compensation survey data.
- Target new hire base salary ranges for this role: