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Member of Custody Operations, Digital Assets
Join Anchorage Digital as a Member of Custody Operations to support institutional clients in the crypto space, ensuring excellent operational experiences and managing transactions with a focus on security and compliance.
At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto. Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the first federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings. The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota.
In this role, you will:
- Service institutional clients by managing operational tasks, developing and executing operational processes in support of our clients' needs, and performing transaction reviews and approvals.
- Develop familiarity with all of our product and service offerings, gaining a deep understanding of product features and supported cryptocurrencies.
- Collaborate with cross-functional teams, including Client Experience, Sales, Compliance, and Product, to develop operational solutions for complex client requests.
- Participate in regular evening and weekend on-call rotations.
You may be a fit for this role if you have:
- 2–4 years of professional experience in financial services and/or the digital assets industry.
- Experience supporting institutional client operations within financial services or another heavily regulated industry.
- Familiarity with traditional financial services, products, and strategies.
- Experience supporting clients across multiple channels, including chat, text, telephone, email, and video conferencing.
- Foundational knowledge of—or a strong interest in—blockchain, crypto-economics, and security engineering.
- Proven ability to adapt and learn quickly as business strategies evolve and new products are introduced.