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cryptofintechOperations Managerremote
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About this role
Icon Finance is looking for an Operations Manager to oversee the operational activities of an international financial service and assist the CEO. Fully remote, full-time position with a salary range of $2,500–$3,500.
Description
Icon Finance is an international financial service working with cryptocurrency and fiat exchanges, OTC operations, SEPA/SWIFT bank transfers, invoice payments, and financial consulting. The team consists of over 30 employees working in various countries.
Responsibilities
- Audit, build, and automate business processes.
- Coordinate departmental work and manage the operational rhythm of the company.
- Control KPIs, prepare dashboards, and regular reports for management.
- Manage escalations and resolve operational issues.
- Develop client service: SLA, standards, and quality metrics.
- Control the economics of directions and initiatives: profitability, costs, and financial results.
- Implement and develop CRM/ERP, accounting systems, and internal documentation.
- Manage department heads: set goals, control execution, participate in hiring and evaluation.
- Provide operational support for the partner network and payment channels.
- Coordinate the launch of new products, locations, and legal entities.
- Interact with Finance, Legal, and Compliance teams.
Requirements
- Experience in operational management in high-risk financial services: crypto, OTC, exchange services, payment platforms, P2P, or crypto-processing.
- Experience managing a team of 8-10 people, including department heads.
- Willingness to personally engage in processes, not just control reporting.
- Understanding of deal economics, profitability, costs, and cash flow.
- Ability to argue complex and unpopular management decisions.
- Fluent Russian and English at B2+ level.
- Use of AI tools in daily work.
- Location: outside of Russia.
Conditions & Benefits
- Fully remote work, full-time.
- CET ±3 time zone.
- Salary: $2,500–$3,500 per month depending on experience.
- Opportunity for growth to COO with increased income.
- Bonuses for results in the first 6 months.
- After transitioning to COO position — variable part tied to the financial effect of initiatives.
- Direct interaction with the CEO and company owner.
- Paid test assignment.
Job Details
LocationRemote
AI Score★★★★★★★★☆☆ 8/10
Riskhigh-risk
PostedOct 13, 2026 (3d ago)
Tags & Skills
cryptofintechOperations Managerremote
Tech Stack
operations managementKPI controlCRMERPfinancial servicesteam managementprocess automationclient service
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