Portfolio Lead

Pod Performance & Accountability

• You are responsible for pod delivery performance across the sub-domain.
• Lead and communicate delivery health, risks and performance to leadership.
• Ensure pods operate as self-organising units delivering value outcomes.
• Support pod leads with coaching, facilitation and conflict resolution.
• Ensure cross-pod agreement on priorities, dependencies and shared goals.
• Facilitate communication and collaboration between pods to promote knowledge sharing.

Problem Solving

• Deploy root cause analysis, systems thinking and structured techniques to analyse and guide out resolutions.
• Be an escalation point for cross-pod blockers and systemic impediments.
• Identify patterns across pods that indicate deeper organisational or process issues.

AI-Augmented Delivery Champion

• AI agent adoption across pods - including coding agents, test generation, story creation, board health and deployment automation.
• Identify opportunities where AI can reduce toil, accelerate delivery or improve decision-making.
• Apply AI to improve delivery effectiveness, including workflow insights, risk prediction, and automation of reporting.
• Track and demonstrate the impact of AI on delivery performance.

Flow & Efficiency

• Monitor and improve delivery flow (lead time, cycle time, WIP, throughput) using Kanban and lean principles.
• Ensure WIP limits are respected and surface ageing items through Board Walks.
• Identify bottlenecks, ageing work and sources of delay across pods. Improve through regular assessment and experimentation.
• Support teams in breaking down work into deliverable, value-driven increments.

Agile Ways of Working

• Support and evolve the agile operating model for a pod-based environment focused on pace, not ceremony.
• Adapt delivery approaches (Kanban, flow-based, lean) appropriate to each pod's needs.
• Ensure consistency of practice across pods without being prescriptive.
• Promote outcome-driven delivery vs output-driven activity.
• Guide teams to operate with autonomy and accountability.

Metrics & Reporting

• Define and maintain delivery metrics: cycle time, flow efficiency, lead time of initiative, PDLC compression, dependency reduction, rework rate, team satisfaction, and AI effectiveness.
• Build dashboards (cumulative flow diagrams, throughput charts, WIP ageing) that provide leadership visibility and lead informed decision-making.
• Analyse performance data to identify trends, patterns and areas for improvement.
• Use data to facilitate conversations and coach pods — not just track output.

Stakeholder Management

• Partner with Engineering and Product leadership at sub-domain level.
• Represent delivery health and risks in leadership forums.
• Build trusted relationships that allow fast decision-making.
• Communicate delivery performance to both technical and non-technical audiences.

Commercial Awareness

• Understand the commercial context of the sub-domain.
• Connect delivery decisions to revenue, cost, and customer impact.
• Support prioritisation trade-offs with a business lens.

Capacity Planning

• Forecast capacity across pods based on team composition, skills mix and upcoming demand.
• Identify resourcing gaps and support hiring/allocation decisions.
• Balance workload across pods to prevent burnout and underutilisation.
• Support realistic planning by ensuring pods have clear understanding of available capacity.

Risk & Dependency Management

• Manage risks through regular assessment and execution of controls.
• Ensure cross-pod dependencies are visible, tracked and managed.
• Track dependency cost (time blocked, items affected) and lead mitigations such as contract-first development and feature flags.
• Support issue escalations, ensuring intervention by the dependency escalation protocol.

Coach & Capability Development

• Provide hands-on coaching at pod level.
• Build capability in workflow management, flow thinking, estimation, planning, and data-led decision-making.
• Support teams in understanding and improving their own performance.
• Strengthen a culture of continuous improvement and learning.

Outcome & Value Focus

• Align delivery to always ensure outcomes and value.
• Help teams understand the why behind their work and how their outputs contribute to value.
• Challenge work that does not link to outcomes.
• Support measurement of delivery against OKRs and value indicators.

Centre of Excellence (CoE) Contribution

• Be an active contributor to the CoE.
• Share best practices, delivery insights and improvement opportunities from pods.
• Support adoption of standards, playbooks and tools.
• Help evolve delivery practices based on experience.

Specialist Experience

• 7+ years in delivery/agile roles, with at least 3 years operating across multiple teams simultaneously in a technology environment.
• Expert in flow-based delivery approaches (Kanban, lean, continuous delivery) — not limited to Scrum.
• Experience enabling multiple teams/pods simultaneously at scale.
• Strong understanding of AI tooling and its application to software delivery (coding assistants, automation, intelligent analytics).
• Experienced in capacity planning, demand forecasting and resource optimisation across multiple teams.
• Use data to solve complex problems; can interpret and communicate complex data sets clearly.
• Previous experience of organisational transformation and change management.
• Good knowledge of Objectives and Key Results (OKR) strategy.
• Experience in a regulated industry (gaming, fintech, or similar) desirable.

Competencies & Behaviours

• Versatile, curious, and able to operate with autonomy in a high-trust environment.
• Uses AI tooling; experiments; iterates with AI as a collaborator.
• Owns outcomes, not just tasks; directs itself.
• Sees patterns across pods and addresses causes, not symptoms.
• Builds working relationships across pods and leadership.
• Raises the bar through data and experimentation.
• Comfortable operating beyond their primary discipline.
• Connects their work to customer and outcomes.
• Invests in developing pods, individuals and self.

Benefits

• Safe home pickup and home drop.
• A regular bonus and great pension.
• 24 days annual leave.
• Extra paid leave, including wellbeing and development days.
• Life assurance and Income Protection.
• Private healthcare and wellbeing support.
• INR 3,000 per month Communication allowance.
• Up to INR 16,000 per year in Crèche expenses (children under 3).
• Equal Opportunities. If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.
• We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves. We're an equal opportunities employer.