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techOtherhybrid
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About this role
Seeking a Presale Manager to ensure interaction with clients and sales managers for post-warranty service projects in IT infrastructure. Hybrid work format.
Description
Seeking a Presale Manager to ensure interaction with clients and sales managers for post-warranty service projects in IT infrastructure. Hybrid work format.
Responsibilities
Responsibilities
- Ensure interaction with clients and sales managers regarding presale projects for post-warranty service.
- Ensure interaction with back-office services for developing and agreeing on procurement documentation.
- Ensure interaction with service managers in preparing technical and commercial proposals and transferring presale projects to implementation.
- Ensure interaction with subcontractors and vendors in preparing commercial proposals and using them in service provision design, technical and economic justification, and procurement procedures.
- Organize data collection and analysis on IT services, IT infrastructure, service quality parameters for tariff calculation and other presale architect tasks.
- Calculate planned service costs for presale projects.
- Agree and fill project calculations regarding post-warranty technical service.
- Prepare technical and economic justifications and proposals within presale projects.
- Prepare and present presentations to Clients and Sales Managers.
- Prepare technical specifications for contractual documentation.
- Prepare documentation packages for procurement procedures.
- Participate in developing marketing materials, including service product descriptions.
- Participate in the development and promotion of post-warranty services.
- Interact with engineers and experts in preparing technical and commercial proposals and service-resource models for post-warranty services.
- Search for market and technologically justified contractors and partners, including optimizing their service procurement costs.
- Participate in developing tariffs for post-warranty services and related product documentation and content, and periodically update them.
Requirements
Requirements
- Higher education.
- Deep understanding of service provision principles, including ITIL/ITSM.
- Technical knowledge in IT infrastructure and service architecture formation for server, network equipment, storage systems, and system software support.
- Application of service pricing principles and organization of technical support services, and experience in developing technical specifications for post-warranty services.
- Experience in successful presale projects with actual revenue of at least 700 million rubles per year.
- Experience in preparing procurement documentation according to 223-FZ.
- Skills and experience in negotiations and building client relationships.
- High level of communication skills and client orientation.
- Skills and experience in forming regulatory and administrative documents.
- Experience in managing service and integration IT projects.
- Basic knowledge of product lines of network equipment from Cisco, Huawei, Juniper, etc.
- Basic knowledge of product lines of server equipment, storage systems, and manufacturers like HPE, Dell, IBM, EMC, NetApp, Huawei, Hitachi, etc.
- Ability to set tasks and create technical specifications.
- Excellent knowledge of MS Excel and PowerPoint.
- Experience working in the service department of a manufacturer or integrator.
- Experience in presale projects with clients procuring services under 44-FZ and 223-FZ.
- Experience managing service projects for government clients as a Project Manager.
Job Details
Market range (est.)$120k–$245k
LocationHybrid
AI Score★★★★★★☆☆☆☆ 6/10
PostedSep 29, 2026 (13d ago)
Tags & Skills
techOtherhybrid
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✓ Direct apply: you message the hiring person. No ATS.