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◆ 6/10
igamingsupportOtherremote
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About this role
International iGaming company is looking for a Shift Leader to manage a Player Support team. Remote full-time position with salary discussed individually.
Description
An international iGaming company is seeking a Shift Leader / Shift Manager for their Player Support team. The company operates with multiple brands and international markets (Tier-1).
Responsibilities
Responsibilities
- Lead the support team (6 people) during the shift;
- Distribute tasks and monitor team performance;
- Ensure quality and speed of handling inquiries;
- Assist staff with complex cases and escalations;
- Monitor compliance with processes and standards;
- Provide feedback and help develop the team;
- Interact with other departments regarding player issues.
Requirements
Requirements
- Experience working in an online casino operator for at least 3 years;
- Experience managing a support team or shift;
- Understanding of key Player Support processes;
- Good communication skills;
- Fluent English.
Job Details
Market range (est.)$90k–$180k
LocationRemote
AI Score★★★★★★☆☆☆☆ 6/10
Riskhigh-risk
PostedOct 8, 2026 (4d ago)
Tags & Skills
igamingsupportOtherremote
Join Talent Pool
Subscribe to our Telegram channel
✓ Direct apply: you message the hiring person. No ATS.