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supporttechCustomer Supportremote
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About this role
Join Nauchsoft as a Technical Support Specialist. No prior experience required. Full-time remote position with a 5/2 schedule.
Description
Join Nauchsoft as a Technical Support Specialist. No prior experience required. Full-time remote position with a 5/2 schedule.
Responsibilities
Responsibilities
- Respond promptly to customer calls and inquiries daily
- Ensure timely resolution of technical issues for clients
- Organize remote sessions to assist clients in troubleshooting
- Maintain client systems
- Answer client questions about system features and capabilities
- Prepare documentation descriptions for new features
- Create a knowledge base
Requirements
Requirements
- Proficient in English – level B2 or higher
- Good communication skills, experience in business correspondence
- Proactive, stress-resistant, flexible, and client-oriented
- Knowledge of another foreign language is a plus
Conditions & Benefits
Conditions
- Full-time employment
- Remote work format
- Schedule: 5/2
Job Details
Market range (est.)$60k–$115k
LocationRemote
AI Score★★★★★☆☆☆☆☆ 5/10
PostedOct 7, 2026 (5d ago)
Tags & Skills
supporttechCustomer Supportremote
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Subscribe to our Telegram channel
✓ Direct apply: you message the hiring person. No ATS.