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igamingmarketingMarketing Managerremote
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About this role
A product-focused iGaming company is seeking a VIP Retention Manager to work with VIP players, enhance retention, and increase player LTV.
Description
A product-focused iGaming company with its own licensed online casino is looking for a VIP Retention Manager.
Responsibilities
- Work with the VIP base and build long-term relationships with players
- Develop retention and reactivation mechanics
- Analyze player behavior, deposits, GGR/NGR, and activity
- Create personalized offers: cashback, free spins, bonuses, and quests
- Communicate with players via Telegram, WhatsApp, chats, and calls
- Manage churn-risk and reactivate inactive VIPs
- Collaborate with CRM, Payments, Fraud, and Support
- Achieve KPIs for retention, reactivation, and revenue
Requirements
- 1-2 years of experience in VIP Retention / VIP Management in iGaming
- Mandatory experience specifically with online casinos
- Experience with VIP bases and retention mechanics
- Understanding of bonus policies and personalized offers
- Experience with CRM
- Strong communication and analytical skills
- Experience in the Uzbekistan market is a big plus
Conditions & Benefits
- Remote work format
- Own licensed product
- International team
- Conditions discussed individually
Job Details
Market range (est.)$90k–$180k
LocationRemote
AI Score★★★★★★☆☆☆☆ 6/10
PostedSep 23, 2026 (19d ago)
Tags & Skills
igamingmarketingMarketing Managerremote
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Subscribe to our Telegram channel
✓ Direct apply: you message the hiring person. No ATS.