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Join Paymentology as a People Experience Lead to shape employee experiences and drive performance across the organization. This remote full-time role offers a salary between $60,000 and $100,000.
As our People Experience Lead, you will help shape how work happens at Paymentology. You will design, implement and continuously improve the frameworks, experiences, and insights that support performance, progression, engagement, and retention across the business.
- Help define, implement and evolve the systems that shape how our people perform, grow, and experience the business.
- Designing and improving our employee experience and ways of working.
- Embedding behaviours that support our culture and business goals.
- Owning our employee listening approach, including pulse surveys and engagement insights.
- Turning feedback and data into clear, practical recommendations and organisational action.
- Leading the design, implementation and evolution of our performance and progression frameworks.
- Improving fairness and consistency in performance reviews, calibration, and promotion decisions.
- Identifying retention risks and working with People Partners and leaders to address them.
- Driving measurable improvements in employee experience and performance practices.
- Leveraging automation, AI-enabled tools, and scalable solutions to improve people processes and organisational insight.
- 8–12+ years’ experience in People / HR roles.
- Strong experience across performance, engagement, employee experience and organisational effectiveness.
- Experience implementing or improving HR technology, automation or AI-enabled solutions.
- Confidence working with senior leaders and challenging constructively.
- Strong analytical thinking and the ability to turn data into actionable insight.
- A practical, systems-oriented mindset with a focus on scalable outcomes.
- Experience in a global or distributed organisation.