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◆ 9/10
Otherremote
About this role
Lattice is seeking a Senior Contracts Manager to lead their commercial contracting function, managing agreements and providing guidance across teams. This remote role offers a salary of $123,500 - $154,500 and various benefits.
Description
Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.
Responsibilities
What You Will Do
- Independently draft, review, negotiate, and manage a high volume of commercial agreements within Lattice’s contracting playbooks, approval framework, and risk tolerances.
- Lead negotiations involving SaaS order forms, terms of service, master services agreements, data processing agreements, service level agreements, amendments, renewals, trials, AI-related terms, termination agreements, and related customer documents.
- Review and negotiate vendor, supplier, and service-provider agreements, coordinating with Procurement, Privacy, Security, Finance, and business owners based on the services involved and the risks presented.
- Support technology partnerships, integrations, referral programs, sponsorships, events, speaker engagements, and other strategic or marketing relationships.
- Serve as a primary point of contact between Legal and business stakeholders, providing practical guidance on contract structure, risk allocation, negotiation strategy, approval requirements, and escalation paths.
- Exercise independent judgment to resolve matters within established parameters and promptly escalate material legal, financial, privacy, security, product, or operational risks with a concise analysis and recommended approach.
- Partner with Privacy, Security, Product, Finance, and other subject-matter experts to ensure contractual commitments are accurate, operationally feasible, properly approved, and tracked where appropriate.
- Manage numerous concurrent negotiations with strong prioritization, responsiveness, and ownership from intake through signature.
- Maintain accurate contract records, approvals, metadata, and final documentation across Ironclad, Salesforce, Zip, and related systems.
- Identify recurring negotiation patterns, operational friction, and emerging risks, and translate those observations into improvements to templates, playbooks, fallback positions, training, and self-service resources.
- Use approved AI and legal technology tools to accelerate contract review, compare proposed language against playbooks, identify issues, support drafting, summarize negotiations, and improve reporting and workflow efficiency.
- Help develop meaningful reporting on contract volume, cycle time, negotiation trends, escalations, and other indicators that can improve the contracting function and the broader business.
- Stay informed about developments affecting commercial contracting, SaaS businesses, data privacy, AI-enabled products, and contracting technology.
Requirements
What You Will Bring to the Table
- Five or more years of relevant experience negotiating and managing commercial technology agreements, preferably in a high-growth SaaS or technology company. Equivalent combinations of legal, contracts, and business experience will be considered.
- Demonstrated ability to independently manage customer-facing SaaS negotiations, including master agreements, subscription terms, data processing agreements, service level agreements, and related commercial documents.
- Experience reviewing technology vendor and procurement agreements.
- Strong commercial judgment and the ability to distinguish material risk from lower-value negotiating points.
- Ability to apply playbooks and policies thoughtfully, identify matters outside established parameters, and present escalation issues with practical recommendations.
- Working knowledge of common SaaS contracting issues, including intellectual property, confidentiality, data use, privacy, security, indemnification, limitations of liability, SLAs, warranties, renewals, and termination rights.
- Strong written and verbal communication skills, including the ability to explain complex contract issues clearly to business stakeholders and counterparties.
- Excellent organizational and project-management skills, with demonstrated success managing a large and changing portfolio of matters with limited supervision.
- A collaborative approach and a record of building trusted relationships across Sales, Deal Desk, Procurement, Finance, Privacy, Security, Product, and other functions.
- Meaningful experience using AI-assisted tools for contract review, drafting, analysis, knowledge management, or workflow automation, together with sound judgment regarding confidentiality, accuracy, and responsible use.
- Proficiency with Microsoft Word and experience with contract lifecycle management and procurement platforms.
- Experience with Ironclad, Salesforce, Zip, Google Workspace, Slack, and Excel is preferred.
- Experience working with international counterparties and modern privacy and AI regulatory frameworks is a plus.
Conditions & Benefits
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life, AD&D, and Disability Insurance
- Emergency Weather Support
- Wellness Apps
- Paid Parental Leave
- Paid Time off inclusive of holidays and sick time
- Commuter & Parking Accounts
- Lunches in the Office
- Workplace Amenities Stipend
- Internet and Phone Stipend
- 401(k) retirement plan
- Financial Planning
- Learning & Development Budget
Job Details
Salary$123,500–$154,500
LocationRemote
AI Score★★★★★★★★★☆ 9/10
PostedSep 23, 2026 (19d ago)
Tags & Skills
Otherremote
Tech Stack
contract managementnegotiationSaaSlegal technologyAI-assisted workflowsMicrosoft WordIroncladSalesforceGoogle WorkspaceSlackExcel