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Join Entain as a Retail Area Manager to lead and drive performance in our betting shops, ensuring top-notch customer service and compliance with regulations.
There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer.
What You Will Do
- Deliver EBITDA targets within your area utilising the scorecard to measure success.
- Ensure all activity within the area complies with the requirements of the Local Regulatory body, the Company's licence and Health & Safety, protecting customers, colleagues and the business.
- Responsible for the rigorous delivery of the business plan and tackle issues specific to your area in the most effective way.
- Regularly monitor KPIs and data to ensure continuous improvement of shop performance.
- Diligently manage all cost lines within the budget, ensuring all profit protection processes are implemented effectively.
- Understand and implement what is required to deliver the ROI from all CAPEX spend.
- Have an excellent knowledge of the area in which you operate and a curiosity about competitor activity and what is happening across the industry.
- Create a high performing team across all of your shops by ensuring people management activities such as recruitment, on-boarding, training & development and performance management, are delivered and managed consistently and to a high standard.
- Take ownership for the operational delivery of the people plan, focusing on engaging and developing colleagues and creating a robust succession plan.
- Pro-actively address any issues that arise head on and be prepared to have difficult conversations as often as the need arises, with impact.
Qualifications
- Experience of working in a tough multi-site environment (betting/leisure/retail/hospitality preferred) within a Middle Management capacity.
- Previous experience of managing and leading high-performing teams with a strong track record of improving colleague engagement.
- Previous experience of P&L ownership.
- Strong implementer who can take appropriate action from a set of agreed plans, data, processes.
- Driven and enthusiastic with an ability to inspire and motivate others.
- Ability to prioritise a large and varied workload effectively for optimum business impact.
Additional Information
- Competitive salary is just the beginning.
- Generous Group Bonus scheme.
- Company car or car allowance.
- Private medical insurance.
- Pension scheme - Defined contribution with company matching up to 6%.
- Life assurance - 4x Annual Salary.
- Sharesave scheme.
- Income protection.
- Additional 'It's Your Game' day off.
- Entain & Enhance days – 2 paid days off for professional or personal development.
- Recognition from leaders and colleagues into amazing prizes.
- Inclusive and supporting community where everyone is celebrated for being themselves.